Comments on: Review of Tiger Airways Australia

By: Resolute Lee

Resolute Lee — Sun, 14 Mar 2010 23:41:40 +0000

Cheap don’t have to be shit. Try AirAsia. Though already a Singaporean I am, I am sad to see my country men and women dorning the tiger uniform, behaving rudely at customers as if they are school students: being shouted at “bottles are to be stowed away…” (you responding bending down to the seat and all other watching), “switch off your mobile phone, you have to switch off, no no no you cannot set on flight mode …” and the d… hostess standing (you seated, she standing looking silently at you not moving until you take action), repeating what your complaint and not offering a solution nor an explanation when i informed one hostess the seat recline is not working, and worst one, raising their airfare when they sponsor a football team (they seat for free and make so much noise – tiger seat them next to you). Try AirAsia – they’ll treat you decently I am sure – they don’t charge premium for the food you buy on board, they don’t charge you exhorbitantly for the seat you book – they don’t capitalize on the necessary comforts the traveller customer is willing to pay for but will hold back if they are unfairly priced. and one more thing to note – AirAsia bothers to change their seats to leather ones that can be wiped – look at Tiger – their seats are fabric and if one takes a seat that a child has peeed on it just before your take it, good luck…. and if one takes a seat a person with dandruff, good luck, prepare to have your go at anti-dandruff shampoo.

By: Kelly

Kelly — Sun, 14 Mar 2010 10:37:23 +0000

TIGER AIRWAYS has the cheapest flight routes.

Don’t be fooled by very low prices, you might be paying for your nightmares.

NEVER EVER FLY TIGER AIR.

By: Kristeen Neyland

Kristeen Neyland — Thu, 11 Mar 2010 08:05:05 +0000

By far the most concise and up to date information I found on this topic. Sure glad that I navigated to your page by accident. I’ll be subscribing to your feed so that I can get the latest updates. Appreciate all the information here

By: Sue

Sue — Sun, 07 Mar 2010 03:18:19 +0000

Yes well, never ever fly Tiger Air again. Well, haven’t made it for the first flight yet as March 6th flight to Sydney from GC was cancelled – with no refund, and a rebook on Monday. I lost my 2 nights pre-paid hotel booking in Sydney and had to cancel my meetings in Sydney. I was attracted by the cheap fares taht seemed too good to be true – and yes they are too good to be true. NEVER EVER again will I book on Tiger Air. Finger crossed I eventually make it to Sydney. Oh, they did offer a refund for the cancelled flight – with a 3 to 6 week wait! what a joke.

By: derrko

derrko — Sat, 06 Mar 2010 06:31:25 +0000

Here is an novel idea maybe they could have self servive check in like Air NZ does its fantastic. Then you would’nt have to put up with the rude counter staff. Oh but forgot its a budget airlines is’nt it!

By: Anthony

Anthony — Mon, 01 Mar 2010 12:11:26 +0000

Travel Insurance does not cover you if you are ‘late’ or miss a connection.

Why other airlines are sensible for genuine misfortune, Tiger just see it as a way to scalp you for top dollar. A ‘Charter’ airline that is big into profiteering.

Tiger Airways staff blindly enforce every rule, because they are watched and may loose their job for any act of sympathy or independant initiative – implys ‘John’.
Running a staff-in-fear campaign, having totally dis-empowered autotron robot staff reciting ’scripts’ is still wrong.

Get to the airport a full 2- 1.5 hours early – they are less strict when not under the hammer. Do not fly Tiger if a connection is required. Do not buy Tigers ‘Perfection’ Insurance product – as I read it – it does NOT cover connection delays. Reputable airlines with the most flights are a safer bet – than once a day’ers.

By: RICH

RICH — Mon, 01 Mar 2010 10:47:54 +0000

Tigar airways are cheap because they are shit. dont waste your time. life is just too short for dealing with such a low quality airline.

By: Michael Bissett

Michael Bissett — Mon, 01 Mar 2010 02:28:31 +0000

Finally received a refund not the $120 each for 6 people as promised but the $246 i paid when booking.
So the experience cost me approx $400-00.

I had to get Vic consumer affairs involved to get them to pay anything & was advised that as i had nothing in writing all i could expect was the $246-00.

So in short, Tiger tell you anything to shut you up when you are in their face & put up barriers when you try & contact them afterwards.

Never ever again !

By: Chts99

Chts99 — Fri, 26 Feb 2010 07:19:49 +0000

Hi..I’ve booked my ticket on 25th Nov, 2009 for a trip to Singapore from Langkawi. My travel date is 16th May, 2010. While checking the itinerary, I found my ticket has been canceled. I’m so surprised how come tiger airways cancel my ticket without letting me know? I tried to call call-center but no one is picking the phone. Please think twice before travelling with tiger.

By: Ranjith

Ranjith — Tue, 23 Feb 2010 06:46:39 +0000

Its the worst service.
I was suppose to fly from Melbourne to Gold Coast on the 6.50 am flight. It was the first time I was trying Tiger.
I was at the airport at 6.10 am, only to be told that I am 5 minutes late for check-in & I was not allowed to board that flight. They said I can pay another $70 & board the next flight. The style & attitue in which the girl at the counter behaved was as though the flight had left & she even said “People have started boarding & I cannot let you join them…” I could never understand this… what sense does this make…the worst service.
I usually fly Qantas or VirginBlue & they do let people to board in even 15 or 20 minutes before the flight take off.
Never use this service ! ! ! !